client relations
Server-side processing rocks the house!
I’ve spent the last couple of weeks learning how to optimize the search tool we built. The short story is that we’re now using a pass-through query in Access to pass parameters to stored procedures on SQL Server. Processing time has gone from about 2 minutes to less than 2 seconds.
Now that I [...]
Fixing the client’s 401(k) reporting application to make it run better
The company didn’t have a process in place to make sure that this one client receives their 401(k) information on a regular basis. I had developed an application last fall for this specific client to produce the information, but there was no one set up specifically to run the application on a regular basis.
I [...]
Client pleased by changes made to payroll journal
You might remember that I mentioned recently working with a client to answer questions about their payroll journal.
Last Friday I contacted them again to clarify some of the changes they had requested and provide some ideas to make it more useful to them. I had already provided an instruction worksheet when I initially designed [...]
Client relationship strengthened with assistance on payroll journal
One of our clients called me to ask for help with a payroll journal we had set up for her. I enjoyed talking with her, since it had been several months since our last phone conversation. I asked her to email me the payroll journal she was working on so that I could [...]
